Complaints

Our Complaints Procedure 

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues. If you would like to make a formal complaint, then you can read our full complaints procedure. Making a complaint will not affect how we handle your case.

What to do if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

 If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9.00 to 17.00.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ

What to do if you are unhappy with our behavior

The Solicitors Regulation Authority can help if you are concerned about our behavior. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.

Areas of Expertise

Contact us

71-73 Bradford Road, Dewsbury WF13 2EG
info@musapatels.co.uk
m.patel@musapatels.co.uk
01924 437800
FAX: 01924 488810
DX 23371 Dewsbury

Areas of Expertise

Find us

ARRESTED BY THE POLICE?
GOING TO POLICE STATION?

We offer FREE police station advice & assistance on any matter.
Representation offered for the Magistrates & Crown Courts

Free 24 Hour Call Out Service

EMERGENCY CONTACT DETAILS:
Mr Iqbal 07970 151056
Mr Patel 07966 213165
Mr Arif 07973 429856
Mr Ali 07890 862893
Ms Hanifa Darwan 07970 696271

Lexcel
Criminal Litigation
Musa Patels LLP Solicitors is a limited liability partnership registered in England and Wales. No. OC359700 | VAT no. 640 5685 35
The registered office is 73 Bradford Road, Dewsbury, West Yorkshire, WF13 2EG where a list of members is open to inspection
Musa Patels LLP Solicitors is authorised and registered by the Solicitors Regulation Authority, No. 554849
© 2019 Musa Patels LLP. All Rights Reserved
Privacy policy | Cookies policy | Complaints
Website by Studio 116 Design